Another lost customer here
Quote:
Originally Posted by
JodyH
Knowing what his "day job" is, I would imagine an informal inquiry to a detective in his department as to possibly seeking fraud charges would get things rolling in a hurry.
Tell them charges or an official report are your last resort and if Mark would just make things right you'll be satisfied.
Give them your contact info and request it be passed along to him "off the record" and if the situation is resolved nothing else will be said.
I don't mind long wait times or even missed timelines as long as communication is maintained.
Even a one line email response would probably suffice.
Take my money and disappear beyond the dispute resolution deadline and I'm going to assume you're stealing from me and respond accordingly.
I'd like to acknowledge that is is my first post on this forum. And regretfully, it is because I too have been stiffed by Garrity Gunleather.
My account goes as follows:
ME: 1/27/2011 -
I have attached the order form, and am looking forward to a nearly perfect AIWB!
I understand it'll take some time, let me know when/how I can pay for it.
ME: 2/13/2011 -
Mark:
I don't mean to be a pest, but am wondering if you have received my
order... see below.
Did you get it?
I am thinking somehow I get lost in your spam filter...
MARK: 2/13/2011
Yes, I've got you in my order book.
E-mails to the mark@garritysgunleather.com address are suppose to be routed to the garritysgunleather@cox.net inbox, but in some cases that is not happening. I have my web-guy looking into it.
No problem on the back mouthband and loop with cordovan holster body combination.
I have had no complaints whatsoever about any of my color dyes bleeding, but the entire rear of the In-Victus except the mouthband is covered with a light buff-colored suede anyway.
ME: 4/20/2011
Mark:
Any potential update on a completion date?
Thanks.
- John
MARK: 4/20/2011
John,
I should be able to have this finished within a month.
Give me a shout if you haven't heard back from me for payment arrangements by mid-May.
ME: 5/17/2011
Mark:
It's about mid-May, so here's your shout.
Hopefully your finishing the best invictus you've ever made, and will
soon be sending it to me.
Let me know how I can pay.
Thanks.
MARK: 5/18/2011
I was just about to e-mail you with a couple questions and here you are!
I started cutting a bunch of Glock 19/23 In-victus in the que yesterday and need to know two things for your's:
What width for the belt loop, and full coverage rear shield or abbreviated?
(I'm assuming right-handed as lefties are usually sure to specify).
Let me know on these. I fell a little behind but will have it ready within two weeks.
Total due is $ 175.25 ($ 170.00 plus $ 5.25 Priority Mail shipping), at your convenience.
I am presently having a problem with my merchant account that processes credit card orders, so at this time I can only take payment by check or money order mailed to my P.O. Box, or through Pay-pal at this e-mail address. I apologize for that inconvenience. I also need your full shipping address.
ME: 5/18/2011
That's good news... I'm getting excited now!
Belt width: 1.5"
Full cover rear shield
Right handed.
I can send a check to your POBox or paypal, your choice.
Let me know which you prefer, and I'll get it sent/done.
No rush at this point... I can wait an additional 2 weeks... or so.
Thanks.
<address removed... this is the internet afterall...>
MARK: 5/18/2011
No problem on the loop or full rear shield. Pay-pal at your convenience is fine, unless a check is easier for you.
ME: 5/24/2011
I sent paypal a few days ago.
Should show up as being from 'juandelaselva@___________.com'
Hope you got it... let me know if you have any issues/questions.
Thanks.
ME: 6/6/2011
Mark:
How's the invictus coming along?
Do you think you'll finish mine so I can have it by mid June?
Let me know.
Thanks.
ME: 6/13/2011
Mark:
Hello? You still out there?
I think I read somewhere that you are a full time law enforcement
officer, and do the leather working on the side... so I hope you are
still healthy and safe. And, frankly, really hope you are finishing
up the invictus I ordered and paid for through paypal... Can you give
me a status update on that?
Getting Worried in Oregon,
MARK: 6/15/2011
It is just about finished. just needs some minor edgework and final finish to complete.
Would have been done but we had an incident at work and I got called in on overtime on my days off.
Just now got a cahnce to sit down and catch up on a few days worth of e-mails.
I will e-mail you with the USPS tracking # when it ships so you can keep an eye out for it.
ME: 6/27/2011
Thanks for the update
ME: 7/13/2011
OK, I told myself I'd wait until July 15 until emailing again... But I just couldn't make it.
I have a 'class' in early August that I would like to have the holster for... Do you think I'll receive it by then? Thanks Mark.
MARK: 7/13/2011
John,
Under normal circumstances you would have had this by now.
I injured the 1st 3 fingers of my right-hand on duty a few weeks back.
Nothing broken luckily, but badly bruised, swollen, and stiff enough that I couldn't even pull the DA trigger on my Sig unti just the past few days, let alone do any leatherwork. What really sucks is having all the time off work and not being able to produce anything. Why couldn't it have been my foot!! I do think the way things are healing that I'll be able to finish youirs up and have it to you before Augsut though.
Thanks for your patience and understanding,
Mark
.....
...and that is the last I ever heard from him. I have patiently and politely emailed him monthly (not daily or hourly), and have not heard squat.
I'd really like the holster, since I paid for it with mid-2011 valued Greenbacks, and would like to avoid unpleasantness, but we're coming up on a year anniversary since ordering, and 8 months since I paid.
Do you think calling the 'Department' will help?
- John
As an aside, I ordered a holster from American Holster Company, and it "functions" as AIWB. But is is a 'make-do' device... not a dedicated final solution.